Top 10 Body Language Tips from Leading Expert Robert Phipps

Have you ever wanted to know how some of the world’s best communicators manage to be so persuasive?

People like Tony Robbins, Richard Branson, Donald Trump, Barack Obama, David Cameron, Tony Blair, Nicolas Sarkozy, Bill Clinton, Nelson Mandela and many others.  

The Simple Answer Is They Use NON VERBAL COMMUNICATION So Well It Overrides Their Words. 

They Communicate With Empathy, Pride and Confidence at Exactly the Right Moment and Their Behaviour Transcends What They Have To Say…

Your ability to use your own body language to emphasize your chosen words is paramount in all human interactions.

So, here are my top ten body language tips:

  1. Eye contact is one of the most important aspects of dealing with others. Maintaining good eye contact shows respect and interest in what they have to say. Here in the UK we tend to keep eye contact around 60-70% of the time. (However, there are wide cultural differences, so be careful in other countries). By doing this you won’t make other people feel self conscious, like they’ve got a bit of vegetable stuck between their teeth or a dew drop hanging from the nose. Instead, it will give them a feeling of comfort and genuine warmth in your company, any more eye contact than this and you can be too intense, any less and you give off a signal that you are lacking interest in them or their conversation.
  2. Posture is the next thing to master. Get your posture right and you’ll automatically start feeling better, as it makes you feel good almost instantly. Next time you notice you’re feeling a bit down, take a look at how you are standing or sitting. Chances are you’ll be slouched over with your shoulders drooping down and inward. This collapses the chest and inhibits good breathing, which in turn can help make you feel nervous or uncomfortable.
  3. Head position is a great one to play around with; with yourself and others. When you want to feel confident and self assured keep your head level both horizontally and vertically. You can also use this straight head position when you want to be authoritative and what you’re saying to be taken seriously. Conversely, when you want to be friendly and in the listening, receptive mode, tilt your head just a little to one side or other. You can shift the tilt from left to right at different points in the conversation.
  4. Arms give away the clues as to how open and receptive we are to everyone we meet and interact with, so keep your arms out to the side of your body or behind your back. This shows you are not scared to take on whatever comes your way and you meet things “full frontal”. In general terms the more outgoing you are as a person, the more you tend to use your arms with big movements. The quieter you are the less you move your arms away from your body. So, try to strike a natural balance and keep your arm movements midway. When you want to come across in the best possible light, crossing the arms is a no, no in front of others. Obviously if someone says something that gets your goat, then by all means show your disapproval by crossing them!
  5. Legs are the furthest point away from the brain, consequently they’re the hardest bits of our bodies to consciously control. They tend to move around a lot more than normal when we are nervous, stressed or being deceptive. So best to keep them as still as possible in most situations, especially at interviews or work meetings. Be careful too in the way you cross your legs. Do you cross at the knees, ankles or bring your leg up to rest on the knee of the other? This is more a question of comfort than anything else. Just be aware that the last position mentioned is known as the “Figure Four” and is generally perceived as the most defensive leg cross, especially if it happens as someone tells a you something that might be of a slightly dubious nature, or moments after. (As always, look for a sequence).
  6. Angle of the body in relation to others gives an indication of our attitudes and feelings towards them. We angle toward people we find attractive, friendly and interesting and angle ourselves away from those we don’t, it’s that simple! Angles includes leaning in or away from people, as we often just tilt from the pelvis and lean sideways to someone to share a bit of conversation. For example, we are not in complete control of our angle at the cinema because of the seating nor at a concert when we stand shoulder to shoulder and are packed in like sardines. In these situations we tend to lean over towards the other person.
  7. Hand gestures are so numerous it’s hard to give a brief guide but here goes. Palms slightly up and outward are seen as open and friendly. Palm down gestures are generally seen as dominant, emphasizing and possibly aggressive, especially when there is no movement or bending between the wrist and the forearm. This palm up, palm down is very important when it comes to handshaking and where appropriate we suggest you always offer a handshake upright and vertical, which should convey equality.
  8. Distance from others is crucial if you want to give off the right signals. Stand too close and you’ll be marked as “pushy” or “in your face”. Stand or sit too far away and you’ll be “keeping your distance” or “stand offish”. Neither are what we want, so observe if in a group situation how close are all the other people to each other. Also notice if you move closer to someone and they back away, you’re probably just a tiny bit too much in their personal space, their comfort zone. “You’ve overstepped the mark” and should pull back a little.
  9. Ears, yes your ears play a vital role in communication with others, even though in general terms most people can’t move them much, if at all. However, you’ve got two ears and only one mouth, so try to use them in that order. If you listen twice as much as you talk you come across as a good communicator who knows how to strike up a balanced a conversation without being me, me, me or the wallflower.
  10. Mouth movements can give away all sorts of clues. We purse our lips and sometimes twist them to the side when we’re thinking. Another occasion we might use this movement is to hold back an angry comment we don’t wish to reveal. Nevertheless, it will probably be spotted by other people and although they may not know the comment, they will get a feeling you were not too pleased.

Guest Post by Robert Phipps, author of the new book: Body Language: It’s What You Don’t Say That Matters.

Are Men More Strategic Than Women?

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executive presenceAre you a woman leader seeing your equally skilled male counterparts climb the corporate ladder while you get left behind? Does a promotion that you’re the perfect match for always seem to elude you? Ever wonder what’s stopping you from landing a senior level management position?

In many organizations (whether they voice it out or not) it is a commonly held belief that women are NOT as strategic as men, and hence many male senior executives believe that although skilled and talented, women are just not ready yet for senior-level leadership in the firm.

In a recent article published by the Huffington Post, leadership strategist Rebecca Shambaugh strongly disagrees with the above commonly held belief. She states that:

…in working with and coaching hundreds of women leaders, there’s no question in my mind that women are strategic thinkers. After all, most women constantly fill multiple roles. This requirement gives them critical problem solving skills and the ability to orchestrate complex situations — two areas that are closely related to strategic thinking skills. So the issue is not that women aren’t strategic thinkers. The problem is that they sometimes don’t come across that way. And in business, as in life, perception is reality.

So how do you as a bright, talented executive woman come across as more strategic? Here are 3 key areas you need to focus on: Building cross-departmental experience, developing executive presence and using the right words.

Broad-based Experience – Relative to men, women often lack the strategic experience that comes from time spent in P&L, operations and line positions. In addition, women tend to mistakenly believe that they need to be experts in their current position or functional area. As a result, they focus intently on that aspect of the business or organization, narrowing their perspective.

Instead, women need to proactively seek positions, projects, and assignments outside of their position, department or area of expertise. Cross-functional and external assignments offer a broader perspective, the opportunity to stretch and grow, a better understanding of how the pieces of the business fit and work together and a more integrated, strategic view.

Executive Presence – A recent study identified the top three differentiators that make for a successful executive, and one of those key differentiators is executive presence. At the senior ranks, everyone has technical competency, but not everyone has presence. Presence is the way you carry yourself: The persona that you convey in meetings and conversations. Executive presence is characterized by self-confidence, a sense of authority, decisiveness and assertiveness. Women have a tendency to be helpful and polite to the point of not stating their opinions or defending themselves as an authority.

If you are a woman who wants to enhance your executive presence, know and state your opinions firmly, backing them with strong rationale. Ask thoughtful, strategic questions rather than simply sharing information and blindly agreeing with others. Boards and executives are looking for people who can challenge old ways of thinking and doing. Don’t personalize situations. See business as business. Feelings don’t count … organizational goals do.

Language – Oftentimes, women’s choice of words when communicating can send the message that they are not as strategic as men. It’s not necessarily what women say but how they say it.

For example, consider a senior level, female HR professional who is concerned about a lack of cross-collaboration within the organization. She presents to the executive team “an initiative to create a more inclusive culture,” but the bottom-line focused senior executives tune her out. Consider the difference if she had reframed the proposal to reflect a more strategic approach: “Given the reality of our current talent shortage, we need to look at a human capital plan and develop an inclusive, learning-based culture that will align with and support our growth strategy.”

All leaders — men and women — need to speak the language of business. When presenting information, reports or proposals, do your homework first. Consider the strategic aspects of your project. How does it fit into the organization’s vision, business strategy, growth plan or annual goals? How will it drive better business results? You must understand how it will impact the bottom line and be prepared to communicate that connection clearly and succinctly.

Now that you know that you need to gain varied experience, build executive presence and use just the right business language – Where do you begin?

That’s where we can help. In order to be perceived as more strategic you’ll have to make a few adjustments, but the good news is it’s not difficult or complex – all you need to learn is how!

Corporate Class’s exclusive one-on-one training sessions will not only help you become more aware of your strategic capabilities as a woman, but we’ll also show you how to build executive presence and use the right body language to get ahead in your career and hopefully bag that next promotion!

 

Body Language Presentation Tips to Fire Up Your Audience

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Photo Credit: FREDERIC J. BROWN/AFP/Getty Images

The right or WRONG body language can make or break a presentation. Whether you’re on or off the stage, using the right body language is critical to your presentation or communication success.

You might only be verbally articulating so much, but a lot of what you don’t say can be conveyed through your body language.

So what are body language presentation skills? What do I mean when I say you must use the “right” body language in a presentation?

You might have a great speech but how you deliver it matters. What tone you’re speaking in, your physical activity level, your movement and energy levels around the stage, how many times you smile, nod, gesture with your hands ad make eye contact with audience members – all this and more counts towards your presentation body language skills.

Carol Kinsey, leadership communication coach, offers 7 vital tips on body language presentation and communication below:

1. Manage your stress level

While you are waiting backstage, notice the tension in your body. Realize that some nervous energy is a good thing – it’s what makes your presentation lively and interesting, but too much stress results in nonverbal behaviors that work against you.

Before you go on stage, stand or sit with your weight “centered” – evenly distributed on both feet or sit bones. Look straight ahead with your chin level to the floor and relax your throat. Take several deep “belly” breaths. Count slowly to six as you inhale and increase the tension in your body by making fists and tensing the muscles in your arms torso and legs. As you exhale, allow your hands, arms and body to release and relax.

2. Get emotional

In order to engage an audience, they need to be emotionally involved. So before you go on stage to deliver your message, concentrate on emotions and feelings. How do you personally emotionally connect with what you are about to say? What do you feel about it? How do you want the audience to feel? (The more you focus on the emotion behind your message, the more convincing and congruent your body language will automatically become.)

3. Make a confident entrance

Staying relaxed, walk out on stage with good posture, head held high, and a steady, smooth gait. When you arrive at center stage, stop, smile, raise your eyebrows and slightly widen your eyes while you look around the room. A relaxed, open face and body tells your audience that you’re confident and comfortable with the information you’re delivering. Since audience members will be reacting to any display of tension, your state of comfort will also relax and reassure them. (This may sound like common sense, but I once worked with a manager who walked onstage with hunched shoulders, a furrowed brow and squinted eyes. I watched the audience squirm in response. It was an unsettling way to begin a “let’s get together and support this change” speech.)

4. Maintain eye contact

Maintain steady eye contact with the audience throughout the talk. If you don’t, you will quickly signal that you don’t want to be there, that you aren’t really committed to your message, or that you have something to hide.

While it is physically impossible to maintain eye contact with the entire audience all the time, you can look at specific individuals or small groups, hold their attention briefly, and then move to another group or individual in another part of the room.

5. Ditch the lectern

Get out from behind the lectern. A lectern not only covers up the majority of your body, it also acts as a barrier between you and the audience. Practice the presentation so well that you don’t need to read from a script. If you use notes, request a video prompter at the foot of the stage.

6. Talk with your hands

Speakers use hand gestures to underscore what’s important and to express feelings, needs and convictions. When people are passionate about what they are saying, their gestures become more animated. That’s why gestures are so critical and why getting them right in a presentation connects so powerfully with an audience. If you don’t use them (if you let your hands hang limply to your sides or clasp them in the classic “fig leaf” position), it suggests you don’t recognize the crucial issues, you have no emotional investment in the issues, or that you’re not an effective communicator.

7. Move

Human beings (males, most especially) are drawn to movement. Movement keeps an audience from becoming bored. It can be very effective to walk toward the audience before making an important point, and away when you want to signal a break or a change of subject. But don’t move when you are making a key point. Instead, stop, widen your stance, and deliver that important message.

Understand that a well-written speech is only half as important. Effective speakers and oraters are masters of using personal stories and humour, motivating along with the perfect body language presentation skills.

Are you ready to fire up your audience? Click here to learn more about developing your body language presentation skills.