Improve Your Written Communication Skills and Interpersonal Communication

Written Communication Skills and Interpersonal Communication

Most people will require good written communication skills for their professional life. This is because many business interactions take place via the internet, notes, memos, and letters. For a business to be successful, its employees must harness all types of interpersonal communication skills, including written communication.

What are the different written communication skills used in the workplace?


Strong analytical and research skills are essential for conveying fresh ideas and convincing coworkers and senior management to accept them. When you have good analytical skills, you can objectively analyze messages and solve problems. This will help you write responses, memos, and documents objectively to convey messages properly to coworkers and clients. When we harness analytical skills in writing, we can eliminate ambiguity and streamline processes and improve productivity.

Computer and technical literacy

These skills are crucial in the corporate environment, as most written communications and data analysis occurs on a computer. Having adequate computer literacy makes everyday tasks much more manageable and improves efficient communication among employees in different departments. Employees can utilize technology to their advantage when receiving messages and writing practical, well-formatted pieces of work and correspondence.


Having professionalism is vital in all aspects of doing business. There is usually a standard of language used for business correspondence, and spelling mistakes and grammatical errors are unacceptable. Through written correspondence, maintaining a professional appearance will help you have a good, credible reputation in the workplace. Peers and clients will feel confident in doing business with you as they view you as a credible, professional individual with strong interpersonal skills and social skills.

How to improve your written communication skills.

If you are looking to improve your writing skills, it can have many benefits, especially in the workplace. Having sufficient writing skills will help you show competence, understanding, and credibility while showcasing efficiency in decision-making, problem-solving and understanding tasks and correspondence. Here are some great ways to improve your written communication skills:

Practice regularly

The best way to improve your writing skills is to write daily. Most people don’t even realize how little they write every day; that is why it’s important to find a reason to write every day deliberately. Journaling and blogging are great ways to write every day; when you see something interesting, you can write it down in your journal or blog. Or you can write about your dreams, ideas and experiences, whatever inspires you to write regularly. Remember to read through your writing and do some editing. The more you write, the more you will improve.

Ask for advice

Don’t be afraid to ask for the perspective of others. Ask someone you trust to read through your writing and check your spelling, grammar and punctuation. Make sure that you take all criticism positively and use it as a way to improve and grow.  Remember that not all feedback will be positive, but it will give you a good idea of which areas you can work on.

Read different types of books

Reading is a good way to expand your vocabulary and understanding of how words are used. There are many different resources that you can read to learn different things, but when you are just starting, any book will help. A simple fiction book or novel will already allow you to expand your skills, but it will also be beneficial to read books on grammar. There are many how-to books that can help you to master the English language. 

Writing is one of the most essential types of non-verbal communication, and you must have a positive attitude and stay patient while practising it. Just like any other skill, writing does not need to be mastered over time. With consistent effort, you will be able to add your impressive writing to your list of successful interpersonal communication skills.