Whether you like it or not, common courtesy is still important in the workplace no matter what position you hold. In fact, proper workplace etiquette can be one of the deciding factors in getting ahead at work.
Why? Because the way you’re perceived by others matters. Bagging a promotion takes more than just how well you do your job. It relies on a number of different factors including how visible you are in the workplace, your executive presence, how much influence you have, the risks and responsibilities you’re willing to take on and the workplace etiquette you display.
According to a recent post in News Sentinel, learning the “corporate culture” in your office is important. Here are a few workplace etiquette tips the post offers:
•Be respectful of people at every level in the workplace. Position, money and power are not the hallmarks of a considerate person. It is the way you treat people that sets you apart. It takes a team to make an organization work. The people at the top would not be there without those working under them. There are no small jobs.
•Do your share; refill the paper in the fax machine and copier, make coffee if you have the last cup, bring the treats occasionally etc. Anticipate what may be needed and do more.
•When conflict arises, go to the source and try to work out the problem. Do not be accusatory, and be sure you listen to the other side. And if you are at fault, own your mistake. Control your temper. Angry people are less effective; walk away and cool off.
•Keep work problems at work. Discussing work problems outside of work may be a violation of confidentiality and looks and sounds bad in a public setting. You never know who may be listening. It can also undermine the integrity of the organization, and it is unprofessional.
•Be sure to keep confidences. It is admirable and it is important. If someone shares information that is sensitive or personal, keep it to yourself. Don’t become the office gossip.
•Have regular team meetings and ask everyone to participate in resolving an office problem. This can help get people on board and hopefully realize that everyone plays a part in making things going smoothly.
At Corporate Class Inc. we’ve helped many corporations instill workplace etiquette in the corporate environment. In our exclusive workplace etiquette workshop your people will learn:
- The importance of understanding your corporate culture
- To plan, lead and attend meetings with maximum productivity
- To receive clients with class and courtesy
- The rules of conduct when visiting a client
- Tips to help you acknowledge the efforts and achievements of your colleagues
- The unspoken rules of work
Contact Toronto etiquette expert, Diane Craig to find out more!