How to assess your own interpersonal communication skills

To assess your interpersonal communication skills, start by evaluating how clearly you express your thoughts, how well you listen, and how effectively you respond in conversations. Strong communication isn’t just about talking, it includes reading non-verbal cues, managing your tone, and making sure your message is understood. This guide will walk you through practical ways to identify strengths and improve weak spots, so you can build better connections in both personal and professional settings.

Key Takeaways

  • Understanding how you express yourself, and how others perceive you, is the first step to becoming a better communicator.
  • Practicing active listening, managing emotions, and observing skilled communicators can help you build stronger, more authentic connections.
  • Clear, confident communication helps you build trust, navigate challenges, and stand out as a leader in any professional environment.

What Are Interpersonal Communication Skills?

Interpersonal communication refers to how you engage with people through both spoken language and non-verbal behaviour. These skills shape how effectively you collaborate in teams, connect with clients, lead initiatives, manage conflicts, and build long-term professional relationships.

Improving your ability to communicate with clarity, empathy, and confidence can lead to significant growth in how you express ideas, listen actively, and respond thoughtfully. By assessing how you interact in various settings, you create the opportunity to strengthen both your personal connections and career trajectory.

Self-Assessment: How Strong Are Your Interpersonal Communication Skills?

Assessing your communication skills isn’t just about identifying flaws; it’s about becoming more self-aware, empathetic, and intentional in your daily interactions. Begin with a reflective mindset and answer these questions honestly. Consider writing down your thoughts or journaling about specific conversations you’ve had recently.

Infographic titled 'Questions to Rate Your Communication Skills,' providing a 10-point self-assessment for improving workplace conversations, covering aspects like clarity, message effectiveness, empathy, and digital communication.

Here are key questions to guide your assessment:

Clarity and Anticipation

Can I anticipate confusion or miscommunication before it happens? Do I provide enough context when explaining ideas or giving instructions? These questions help you evaluate how proactive and thoughtful you are when sharing information.

Message Effectiveness

Do people regularly understand my messages the first time? Do I adjust my level of detail or tone based on the audience? Reflecting on this highlights your ability to tailor your communication to meet others’ needs.

Openness and Curiosity

Do I feel comfortable asking questions when I don’t understand something? How often do I seek clarification versus pretending to understand? This checks your willingness to stay engaged and clarifies for mutual understanding.

Miscommunication Awareness

Do I notice patterns in how people misinterpret me? Am I often surprised by misunderstandings? These questions help you recognize recurring gaps between what you say and what others perceive.

Empathy and Perspective-Taking

Can I put myself in someone else’s shoes during conversations, especially during disagreements? This reveals how well you acknowledge and consider the emotions and viewpoints of others.

Mindful Speaking

Do I pause and think about how my words will be received, or do I tend to speak reactively? Your answer uncovers how much thought you put into the timing, tone, and impact of your words.

Digital Communication Proficiency

How effective am I at communicating clearly through text-based platforms like email, chat, or project management tools? This helps you assess how well you express ideas and expectations in writing.

Non-Verbal Awareness

Am I aware of my own body language, and can I read subtle cues in others, such as tone shifts or facial expressions? This checks your skill in interpreting and controlling unspoken signals that influence conversations.

Expressive Accuracy

Do I struggle to articulate my ideas clearly, especially when I’m emotional or under pressure? This helps identify emotional states that interfere with your ability to communicate precisely.

If you struggle to answer some of these questions or find gaps in your abilities, that’s perfectly normal. Even highly skilled communicators have blind spots. The goal isn’t perfection, it’s progress. Regularly assessing yourself helps you identify recurring communication challenges and become more intentional in how you express and interpret messages.

For deeper insight, consider asking for feedback from coworkers, mentors, or close friends. They can often highlight strengths and areas for improvement that you may not notice yourself.

Why Interpersonal Communication Skills Matter in Your Career

Interpersonal communication is one of the most in-demand skill sets in today’s professional environment. How you interact with colleagues, clients, and supervisors can influence your career growth just as much as technical expertise. People with strong communication skills are more likely to be seen as leaders, collaborators, and problem-solvers, qualities that organizations actively seek and reward.

Improving your communication skills can directly impact your ability to:

  • Advance in your career by articulating your value and building influence
  • Build stronger workplace relationships built on trust, clarity, and respect
  • Win over clients and customers through clear, persuasive messaging
  • Negotiate more effectively by understanding both sides and presenting compelling arguments
  • Resolve conflicts with confidence and empathy, leading to better team morale and outcomes

The modern workplace values emotional intelligence, adaptability, and the ability to work well across diverse teams. Being a strong communicator enhances your credibility and makes you more adaptable to various roles and responsibilities. It is a skill set that grows your potential and sets you apart in any industry.

3 Key Interpersonal Skills to Develop

Mastering interpersonal communication involves a mix of intentional practice, emotional intelligence, and self-awareness. These core skills form the foundation of every meaningful conversation, even if you’re presenting in a boardroom, mentoring a team member, or resolving a disagreement. Developing them not only boosts your confidence but also enables you to navigate complex social dynamics with clarity and empathy.

Focusing on these core areas can help you grow into a more effective communicator:

1. Verbal Communication

This involves more than just talking. It’s about choosing the right tone, vocabulary, and level of detail for your audience and situation.

Example: You’d use a different language when presenting a marketing pitch to executives versus explaining a process to a new hire.

2. Active Listening

Strong communicators don’t just talk, they listen. This means:

  • Listening to facts, emotions and mindset
  • Maintaining eye contact
  • Nodding or using affirmative responses
  • Avoiding interruptions
  • Asking clarifying questions

3. Body Language Awareness

Your non-verbal signals often speak louder than words. Open and confident body language includes:

  • Relaxed posture
  • Steady eye contact
  • Smiling when appropriate
  • Uncrossed arms and hands are visible

On the other hand, fidgeting, crossed arms, and looking away may signal discomfort or disinterest.

How to Improve Your Interpersonal Communication Skills

Improving your interpersonal communication is a continuous process that requires deliberate effort and self-reflection. You don’t have to be perfect to be effective, but being intentional about how you interact with others can create meaningful changes in your relationships and career. You may already have experience and now want to sharpen specific skills. Whatever the case, these practical steps will guide you toward noticeable improvement.

Identify Your Weak Spots

Start by reviewing your self-assessment answers. Pinpoint the moments where communication tends to break down, maybe it’s during group discussions, written exchanges, or emotionally charged conversations. Recognizing these gaps is the first step toward targeted improvement.

Observe Strong Communicators

Look for role models in your environment, managers, colleagues, speakers, who communicate effectively. Pay attention to their tone, pacing, choice of words, body language, and how they adapt their style depending on who they’re speaking to. Note what you can emulate in your own style.

Manage Your Emotions

Self-regulation is a cornerstone of strong communication. When emotions run high, your message can easily become clouded or misinterpreted. Practice techniques such as pausing before responding, breathing deeply, or reframing negative thoughts to stay composed and constructive.

Reflect on Past Interactions

Review previous conversations that felt successful or challenging. What contributed to those outcomes? Were there missed opportunities to listen better, clarify your message, or respond with empathy? These insights can guide how you approach future interactions.

Practice Often

Communication is like a muscle; the more you use it, the stronger it gets. Look for opportunities to practice: speak up in meetings, engage in discussions, roleplay difficult conversations, or rehearse presentations. Practice builds confidence and improves clarity.

Seek Feedback

Ask trusted peers, mentors, or supervisors for honest feedback on your communication style. What do you do well? What could you improve? Be open to constructive criticism and view it as a tool for growth, not a personal critique.

Final Thoughts: Start Strengthening Your Communication Today

Interpersonal skills don’t improve overnight, but consistent effort pays off. Begin by reflecting on your communication habits, commit to learning, and make small, daily improvements. You’ll build stronger relationships, collaborate more effectively, and position yourself as a confident communicator in any setting.

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Interpersonal Communication in the Workplace

To encourage diversity and inclusion in the workplace, you must intentionally create an environment where people of all backgrounds feel valued, respected, and empowered to contribute. This involves more than just hiring diverse talent; it requires open communication, equitable practices, and a culture that embraces different perspectives. Without these, even the most well-meaning efforts can fall short and negatively impact team morale, collaboration, and performance. Building an inclusive workplace is an ongoing process that demands commitment, self-awareness, and consistent action at every level of the organization.

Key Takeaways

  • Strong interpersonal communication improves collaboration, trust, and productivity in any work environment.
  • Effective communication depends on multiple elements, including clarity of message, awareness of context, and appropriate feedback.
  • You can improve your communication skills by preparing intentionally, adapting to your audience, and practicing active listening.

Interpersonal Communication and Remote Work

Remote work has changed how we connect with our teams. Without face-to-face interaction, it’s easy for messages to get lost or misunderstood. That’s why clear, thoughtful communication matters more than ever. From video calls to chat apps, the tools we use every day should support, not replace, real connection.

When employees can express themselves clearly, listen actively, and respond with empathy, it helps build trust and keeps everyone aligned. It also reduces confusion, delays, and unnecessary stress. For leaders and team members alike, improving interpersonal communication isn’t just helpful, it’s essential to keeping collaboration strong and work flowing smoothly, no matter where people are located.

Companies that prioritize open, respectful communication in remote settings are more likely to stay productive, retain top talent, and adapt quickly to change.

The Components of Interpersonal Communication

If you want to build stronger workplace relationships, understanding the building blocks of interpersonal communication is a good place to start. Communication isn’t just about talking. It’s about making sure your message is clear, received as intended, and responded to with understanding. Here are the core elements that shape how we interact with others at work:

  • Communicators: Every interaction involves at least two people, the sender and the receiver. Both play an active role in the communication process and influence how well the message is delivered and understood.
  • Message: A message isn’t limited to words. It also includes tone, body language, facial expressions, and even silence. These verbal and non-verbal cues work together to add depth, reveal emotions, and shape how the message is interpreted.
  • Noise: This refers to anything that gets in the way of clear communication. It could be background noise, technical issues, unclear language, or internal distractions like stress or assumptions. Recognizing and minimizing these barriers can help avoid misunderstandings.
  • Feedback: Effective communication is a two-way street. Feedback, verbal, written, or non-verbal, confirms that the message was received and understood. It also opens the door for clarification and improvement.
  • Context: Where and how a conversation takes place matters. Emotional state, workplace culture, and social dynamics all influence how messages are sent and received. Being mindful of these factors helps you adjust your approach.
  • Channel: Whatever communication channel you use, even if it’s face-to-face, email, chat, video call, it can affect how your message is perceived. Choosing the right channel helps ensure your message is received clearly.

How to Improve Interpersonal Communication in the Workplace

Strong communication skills can be built through practice, reflection, and intentional effort. In today’s fast-moving work environment, especially with more teams going remote, improving how you connect with others leads to better teamwork, fewer conflicts, and stronger results. Here’s how to get started:

  • Prepare Before You Speak or Write: Before attending a meeting or sending a message, take a moment to think about what you want to say and why. A clear goal helps you stay focused and ensures your message is effective.
  • Understand Your Audience: Think about who you are communicating with. What are their needs, preferences, and concerns? Adjusting your tone and timing to match the situation makes your message more relatable and respectful.
  • Know Your Strengths and Blind Spots: Reflect on how you interact with others. Are you a good listener? Do people often ask you to clarify what you mean? Ask for feedback from coworkers and managers to identify areas for growth.
  • Minimize Distractions: Staying focused shows respect and helps prevent misunderstandings. Find a quiet space for important conversations and avoid multitasking. If interruptions happen, regroup quickly and bring the discussion back on track.
  • Communicate to Solve Problems, Not Just Share Updates: Use your communication skills to prevent small issues from turning into big ones. Address conflicts early, ask thoughtful questions, and aim to create clarity in every conversation.

If you’re ready to level up your interpersonal communication, our Executive Presence & Leadership Coaching can help you gain the confidence and clarity to lead better conversations, build stronger teams, and handle challenges with ease.

Creating a Culture That Supports Open Communication

No matter how skilled individual employees are, real progress only happens when the workplace culture supports open, honest communication. This kind of environment doesn’t happen by chance; it’s built through consistent actions, clear expectations, and strong leadership.

Leaders set the tone by modelling transparent communication, encouraging input from all team members, and responding thoughtfully to concerns. Psychological safety, where people feel comfortable speaking up without fear of judgment or backlash, is essential.

Organizations can foster this culture by holding regular team check-ins, offering training on communication and feedback, and recognizing employees who demonstrate strong interpersonal skills. When communication is valued and supported across all levels of the company, employees are more engaged, collaboration improves, and trust becomes a core part of the workplace.

Final Thoughts: Take Ownership of How You Communicate

Improving interpersonal communication is not just a soft skill; it’s a career-strengthening tool that influences how well you connect, collaborate, and lead in the workplace. By understanding the key elements of communication, practicing emotional intelligence, and contributing to a culture of openness, you can create a meaningful impact in your team and organization. These are not one-time efforts but ongoing habits that grow with intentional practice.

Start by making small but consistent improvements in how you prepare for conversations, listen to others, and adjust your approach based on context. The more effort you put in, the more natural and effective your communication will become over time.

Master the interpersonal skills that drive real workplace results.

Join our Executive Presence & Leadership Coaching to sharpen your communication, boost team connection, and lead with confidence.

Five Business Networking Faux-Pas To Avoid For Young Professionals

business-networking-young-professionalsStarting your career in your chosen field is certainly an exciting time in your life. As your career begins to take off and flourish, there are certain activities and behaviours you can engage in to make the transition into work like more successful and fulfilling. One of these activities is often dreaded and feared by most, let alone young professionals who have little to no practice engaging in it: networking.

Despite this inherent fear, many people choose to overcome it and engage in as many networking opportunities as possible. They do so because they’ve realized one simple truth: your network is your net-worth. The more people you know, the more relationships you form, the more you will succeed in your field, whatever field that may be and regardless of the position you hold.

Now that we’ve established the importance of networking, there are some behaviours to stay away from when at a networking event. These behaviours will serve to not only undermine your executive presence, but will also result in a less-than-stellar networking “performance.” Here are four faux-pas to avoid while networking:

  1. Smelling like smoke
    It is understandable that many people smoke these days. However, if you are a smoker, it is really important that you do not go into a networking event right after smoking a cigarette. Non-smokers (and even many smokers) can’t handle the smell of second hand smoke on someone else. Remember, you are going to this event to meet people and engage them, and turning them off with cigarette smoke is not a great way to start.
  2. Trying to talk to everyoneIt is true that in networking and in business networking, the idea is to touch as many people as possible. You definitely do not want to be talking to the same person the whole night, as that defeats the purpose! However, you don’t want to be simply introducing yourself to someone, handing them your card and then moving on. It is important to establish a rapport with someone before you exit the conversation, to ensure they remember you. Handing them your card is simply not enough to do that.
  1. Have professional-looking business cards, no matter what stage you’re at
    Even if you are still a student, it is important to have professional-looking business cards (and enough of them!). Heavy card stock is always good, and a simple, clean look can go a long way. Make sure your information is easy to read and straightforward. If you are a student, your school likely has a business card format that you could use.
  2. Don’t bring a friend
    The idea at networking events is to meet new people, not to catch up with a friend. Often, when friends go to networking events together, they spend most of their time talking to each other. Going alone will force you to engage with and talk to others.
  3. Don’t drink too much
    This may seem like an obvious one, but often in stressful situations where we don’t feel the most comfortable, another glass of wine usually seems like a great idea. Having a few drinks over the course of the evening is acceptable; overdoing it to the point of inebriation will seriously damper your chances of a successful evening of networking. Pace yourself to one drink an hour, alternate with a glass of water or soft drink, with an absolute limit or three.

Networking can sometimes be scary and intimidating, but it doesn’t have to be. If you are equipped with the right tools and know what behaviours to avoid, chances are you will have a fun and successful networking experience! Networking doesn’t always have be done at organized networking events, either. Check out our post on unique places you can network!