One of today’s important leadership skills is offering feedback

Christiane St.Amout-Rivard

One of today’s important leadership skills is offering feedback

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Not so easy as it sounds – excellent feedback is one of the qualities of a leader.

Watch Emotional Intelligence expert Daniel Goleman explain the best way to offer feedback – and when to hold back.

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Professional networking helps to secure your career objective

Colombe Nadeau-O'Shea

Professional networking helps to secure your career objective

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Achieving your career aspirations demands business networking at networking events.

Meeting your career aspirations and targeting career advancement require people networking. Watch as new professionals attend a meet and greet event:
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Successful business networking demands mastering small talk

Barry Kuntz

Successful business networking demands mastering small talk

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Great leaders have a secret strategy when they introduce themselves.

Instead of using their name or title, they state why they are attending the event – so the other person will make a comment or ask a question.

Discover how Susan Roane makes her introductions memorable and engaging.

To learn more about mastering the art of small talk, see our executive presence workshops.

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Body language presentation skills are non-verbal communications

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Body language presentation skills are non-verbal communications

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These silent signals create trust in business to both demonstrate executive presence and build relationships.

Is your handshake firm – to communicate both strength and confidence? Do you make eye contact with people? What about your posture? Consider management guru Peter Drucker’s observation: “ THE most important thing in communications is hearing what isn’t said.”

Learn how to master non-verbal communication, one of the keys to Executive Presence

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Effective leadership demands asking carefully crafted questions

Christiane St.Amout-Rivard

Effective leadership demands asking carefully crafted questions

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Great leaders know, to engage people ask what, how or when, never why.

A simple concept and what makes a great leader is asking questions like:
What needs to change? How can I support you here? How can we impact what happens next?

Learn more about the art of asking questions with David Marquet.

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One of the qualities of a leader is deliberate eye contact

Corrine Lavictoire

One of the qualities of a leader is deliberate eye contact

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Great leaders always make direct eye contact with their audience.

This connection tells the audience that the speaker is looking for a reaction, just as we do in one-on-one conversations.
Watch this powerful video where over 100,000 people in cities around the world share an extraordinary single-minute of eye contact.

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Mentorship is a valuable tool for career advancement

colombe_nadeau_oshea_mentorship

Mentorship is a valuable tool for career advancement

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The best mentorship programs coach, motivate and relentlessly challenge you to reach for the top.

Managing your relationship with mentors requires perseverance. It’s your responsibility to keep the lines of communication open.
Watch this TEDTalk with Ellen Ensher and discover why mentors are an important complement to every professional journey.

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Building relationships calls for warmth to develop trust

Diane Craig

Building relationships calls for warmth to develop trust

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To develop and instill trust, we value warmth first and competence second when we’re building relationships.

Conversely, as soon as we meet people, we try to show how competent we are. Experts tell us we process words related to warmth far more swiftly than words related to competency.

Watch this video demonstration of how people’s first impressions measure warmth versus competence.

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For women, personal power is essential for building executive presence

inthida-ngeth-presentation-skills

For women, personal power is essential for building executive presence

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Personal power, or influence, is critical to establishing and building executive presence.

Situational power, or a woman’s role within her organization is a factor, but ultimately it is the authority she holds that helps to convey executive presence.

Learn how to enhance your personal power in our article.

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The ability to delegate is often equated with leadership skills

Christiane St.Amout-Rivard

The ability to delegate is often equated with leadership skills

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Sir Richard Branson is admired for his leadership skills; he says delegating is imperative for leaders.

Improve your delegating skills. Discover this easy 4-step formula to delegate, ensure work is completed to a high standard, and that you set everyone up for success.

Watch David Marquet’s clip on an unconventional way to delegate – by giving people control!

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