Hybrid Workforce Skills And Challenges

Hybrid work arrangements have grown in popularity after employees across industries experienced the benefits of remote work. The hybrid workplace model combines in-house and remote work to give employees the flexibility and support they need to work productively. Hybrid employees also enjoy more autonomy and a better work-life balance. So it’s no surprise that industries across the globe are hopping on the hybrid work model train!

And while there are many benefits associated with the hybrid model, there are also some challenges. 

The Challenges 

Here are three challenges of a hybrid work environment:

1. Communication

One of the challenges facing hybrid work environments is effective communication. This is because some people may feel more comfortable communicating and collaborating via screens while others don’t. Additionally, hybrid teams have to find a way to communicate efficiently when working remotely. Fortunately, the right instant messaging platforms can help teams do this. 

2. Coordination

Hybrid teams need to find a way to coordinate and collaborate with remote and in-office workers. Since there’s usually extra effort required to coordinate with remote teammates, they might get left out of minor decisions or even crucial decisions made by in-office workers. 

3. Connection

Remote employees might find it challenging to develop social connections with their teammates. These connections are necessary to improve team collaboration, creativity, productivity, and engagement. Moreover, professional networks and mentoring relationships are important for advancing in the workplace. 

The Skills 

Here are three essential skills hybrid teams need:

1. Online security skills

Hybrid teams do a lot of online work. As a result, it’s a good idea to train your teams on cybersecurity. This way, your team can recognize any potential threats and keep all business information safe. 

You should educate your remote employees about viruses and how to prevent them from damaging their work equipment. Your teams should also know how to protect sensitive data and how to keep their devices secure when they’re working from public spaces.  These skills will help protect your business from cyberattacks. 

2. Technological skills

Your hybrid teams need to have access to the right technological solutions to get their jobs done properly. When hybrid employees are working remotely, they need to have a way to reach their colleagues instantly and track project progress. Fortunately, there are instant messaging apps like Slack and collaboration platforms like Trello that teams can use to keep everyone in the loop. 

Other essential software include project management tools, video conferencing tools, client relationship management software, and more. 

3. Teamwork skills

Fantastic teamwork skills are an essential component of any successful team and company. Unfortunately, remote teams face some challenges when it comes to communication, teamwork, and collaboration. For example, it’s incredibly easy to be part of a video conference and not say a word. On the other hand, in-person meetings encourage team members to contribute ideas, improving work relationships.  

But don’t worry, there are plenty of online courses and suggestions out there that can help your hybrid team learn how to communicate and collaborate remotely. 

If you want to help your company and team transition to a hybrid workplace environment successfully, talk to an advisor today.

We offer comprehensive workshops that’ll teach your senior leaders and employees how to readily handle the challenges that hybrid work environments repeatedly bring on. During our workshops, your team will learn important life and business skills that will help them naturally adapt to change while remaining highly productive. After the workshop, your team will be equipped with important skills that’ll help them thrive in hybrid work environments. 

Contact us today to learn how we can help you improve your team’s hybrid workforce skills.

pyramid principle

An invitation to present to C-Suite leaders typically prompts excitement. It’s sometimes even a wow moment. “Hurrah, here’s my chance to show what I can do!” Yet all too often, enthusiasm spirals downward into an abyss of fear as the impact of the invitation sinks in.

Whether it was extended to a senior executive or new professional – anxiety is common. The solution to managing the stress is twofold:

a) The Pyramid Principle
b) Practice and more practice

To the uninitiated, The Pyramid Principle is a powerful presentation management system. It actually was “invented” by Harvard Business School professor Barbara Minto. The core of the concept is to start with the ending. The conclusion comes first! Supporting data follows and is logically organized in a specific and easy-to-follow manner.

At Corporate Class, we actively encourage adopting The Minto Pyramid Principle for three reasons:

  • Presenters are forced to construct materials in an orderly manner
  • Audiences learn about the substance of content immediately
  • Back-up data is more understandable when applied to already stated objectives

The rule of three

Coincidentally, this offers an interesting example of a writing principle widely used for structuring presentations with the Pyramid system: the rule of three.

At its essence, the rule of three combines brevity and rhythm to encourage audiences to retain the information.

“The Latin phrase “omne trium perfectum” (everything that comes in threes is perfect, or, every set of three is complete) conveys the same idea as the rule of three.” – Wikipedia

Many stories, slogans and movie titles are structured in threes; consider for example, The Three Musketeers, Faster, Higher, Stronger – the Olympic motto or the movie, The Good, the Bad and the Ugly.

Why The Pyramid Principle?

For many people, the idea is contrary to what seems natural. They want to build up to their big idea and are sometimes resistant to this technique. We remind people that a business presentation is not a movie script or a Broadway show. The audience is not looking for a surprise ending. Busy executives appreciate an introduction that cuts right to the chase. McKinsey & Company, the global management and consulting company to many of the world’s most influential businesses strongly advocates, “start with the answer first.”

Practice and more practice

There is no substitute for rehearsal. The most carefully written presentations fall on deaf ears when presenters fumble. The audience stops listening and paying attention. Even if the presenter manages to get back on track, it’s often too late. This is not to suggest that every presentation should be memorized in its entirety, notes are absolutely acceptable. It’s the presenter’s ability to use the notes as cues that counts – and that only comes with practice. This process also provides a profoundly calming effect. As presenters become more comfortable with their material, their delivery improves and they feel a new sense of confidence.

Ideally, toward the end of the rehearsal process, a non-threatening third party can play an instrumental role as coach.

Learn more about our Presentation Skills Training