A captivating new phenomenon in business communication recently has emerged: office-wide social networking sites. Reading an article in The Globe and Mail last week detailing the pros and cons of this rapidly growing form of internal communication, I was struck by the possibilities for valuable discussion between all levels of employees that this casual forum enables. And yet I couldn’t help but wonder: what new questions or problems for communication etiquette could these sites invite? As I learned more about the sites and their benefits, I kept this question in mind.
Posted on October-3-2011