Have you ever heard the phrase “haste makes waste”? There is truth to this expression, especially in the workplace – as making decisions and producing work too quickly can have negative effects. However, getting caught up in a rush can be difficult to avoid: the fast-paced environments of many workplaces demand immediate results.
How, then, do you reconcile the requirement for prompt action and production with high-quality work? There are a few strategies to take so that you can work efficiently but not hastily.
When Making Decisions
Especially for major decisions, a hasty choice made with poor judgement can have repercussions that carry far into the future.
- Even if a decision requires a fast response, ensure that there is enough time for proper reflection and consideration of possible results. This not only includes your own reflection, but also implies that there is enough time to reach all other individuals who should be consulted in the process.
- Ensure that everyone involved in the decision-making process agrees on an appropriate timeline to reach a conclusion. This will set expectations and clarify uncertainties. If you do not set a proper timeline, certain individuals may feel more urgency, stress, and anxiety when an answer isn’t reached within their expectations.
When Responding to Emails
The immediate nature of email sets the tone for constant and prompt communication. However, do not be tempted to send messages quickly that may require further contemplation.
- For simple emails such as meeting requests, it is fine to respond promptly. But if a question or request over email demands a more lengthy response, don’t feel tempted to type as fast as you can to appear efficient to your contact. Under most normal circumstances, a good benchmark for responding to emails is within 24 hours. Use that time to think about how to convey just what you want to say.
- Never send an angry email in the heat of the moment. If you are in the midst of a confrontation and type an emotional response, do not hit send – instead, save the email to your draft folder and revisit it a few hours later when you are calmer. Chances are, you will revise the email or start over from scratch.
When Producing Work
The quality of your work reflects directly on you as a professional. Ensure that it is a positive representation of your abilities.
- Proofreading a document, spreadsheet, or report can take as little as 5 to 10 minutes. If a close colleague can spare a few minutes, ask him or her to look over your work as well. Taking even a small amount of time to ensure you have done a good job can make a huge difference. For more on this topic, see our previous post, “How the Little Details Matter for Executive Presence.”
Adding time for proper reflection and review of your work does not have to compromise your promptness and efficiency. Instead, it will prevent you from working in a hasty, thoughtless manner – and your conscientiousness will enhance your presence in and out of the office.