Workplace etiquette does not have to be hard. You don’t need to go out of your way to create a happier work environment. All you have to do is follow some simple common-sense rules and practice courtesy in the workplace. The same courtesy that you along with most other people expect in return.
With about 8 hours of your day spent at work, practicing workplace etiquette can help you build positive relationships with your colleagues and earn more respect at work.
Here are ten workplace etiquette tips offered by Standard Digital that you can follow to encourage a happier and more conducive work environment:
1. Monitor the volume of your conversations. Be sensitive to how loudly you may be speaking. Do you notice that people down the hall comment on your conversations? That might indicate your voice is too loud. Consider lowering your voice whenever speaking in person or on the telephone.
2. Keep personal telephone conversations and emails brief and at a minimum. Be mindful that others are nearby and that this is a place of business. Do not use the company telephone, fax or email for any inappropriate and personal matters.
3. In some workplaces, privacy is difficult to find. If you overhear a private conversation, practice selective hearing. Avoid the urge to be ‘helpful’ if not invited. Your best bet for being treated as a professional at work is to keep all workplace conversations professional.
4. Sharing professional information is wonderful; gossiping is not. Only discuss personnel matters directly with specific individuals, superiors and management.
5. Be sensitive to scents and smells surrounding you. Save cologne and perfume for social occasions and ask if fresh flowers and potpourri bother co-workers before installing them in your space.
6. When eating at your desk or in shared areas, avoid foods with strong smells and aromas that will travel throughout the office. As great as French fries, Chinese food, and Indian food are, smelling them together in the same room and office can become unpleasant. Dispose of empty food containers and other items.
7. Keep your personal workspace clean and neat at all times. Generally, less is better when it comes to office and cubicle décor. Use discretion when displaying personal items such as family photos and mementos so as not to overdo, clutter and obstruct your work area.
8. Use shared areas with respect and courtesy. Workplace kitchens can be the biggest source of co-worker tension. If you expect everyone you work with to clean up after themselves, model that behaviour yourself.? Wash and return all kitchen items to their proper place. Clean spills and wipe countertops and tables as needed. Help maintain supplies as needed. When leaving food items in a shared refrigerator, mark all items with your name and date. Remove all items at the end of the week.
9. Restrooms run a close second to kitchens as annoyance spots. After use, wipe the countertop and sink of any spilled water or soap. Be sure the toilet is clean for the next user. Notify the proper attendant if supplies are low or out, and of any plumbing problems.
10. Maintain all shared items and return borrowed supplies. Leave the photocopier in working condition and be sure to take back that borrowed stapler with at least a few staples left inside. If a machine stalls or jams, take time to undo the jam or to alert the proper person to attend to it. We all expect and want to be able to use items and equipment when needed.
As an employer if you notice countless occasions where workplace etiquette has been breached in the office space it is time to invest in a workplace etiquette class for your staff. Customized to your unique needs etiquette classes are a great way to encourage employee communication, enhance teamwork skills, motivate employees and instill confidence.
Contact Diane Craig for workplace etiquette classes, executive presence training and more in Toronto and Ottawa.