We live in a fast-paced day and age where our lives revolve around working, rushing and tweeting. Some people rarely have the time to eat at the table with the family let alone pull up a chair for their significant other.
In a recent article by Inside Scoop San Francisco, T.J. Jacobberger asks the question: What Has Happened to Good Manners?
As a restauranter here are his thoughts on good manners and etiquette:
I observe a lot of things every day that I think deserve some action in my restaurant. From service to timing, I am always looking at how to improve things for the guests. Nowhere is this more important than in the seating and treatment of guests during the course of service.
While I was attending middle school, it was required that we attend a class on manners and ball room dancing, for two years. You can only imagine this from a 13-year-old’s view of learning how to treat people in a manners class. Ballroom dancing — you have to be kidding me, right? My idea of manners was to avoid giving the kid next to me a wedgie. Like it or not, I learned some basic values in how to treat people.
I learned how to pull out a chair, open a car door, and greet people and look them in the eye when I spoke with them. I learned the waltz, fox trot and box step. It wasn’t until I was about 18 that I realized this instruction in manners had become ingrained in me.
This education helped me transition into my chosen profession and taught me a valuable lesson in guest service. People enjoy being taken care of and respected. Whether it is greeting people properly, or pulling a chair for a guest, it sets the tone for quality service and dining experience.
It has become apparent that these behaviors have become lost in a world where people are rushing, working and texting. Maybe polite manners have become politically incorrect? Not sure but these days when I walk to a table and pull out a chair there are a lot of men that leave their significant other standing while they take the chair. Embarrassed, I scramble over to the next chair to pull that one out.
This mentality of manners struck me (pardon the pun) over the weekend when a woman reportedly used one of her stiletto pumps and skull-holed Matt Meidinger, the GM at Jasper’s Tap Room, and sent him to the emergency room with a serious head injury. What in the world would possess this person to act in such a barbaric fashion?
What has happened to respect and manners? From political discourse to the Occupy protests, people are getting just a little too aggressive. We need to go back to some fundamentals of respect for other people. We have to start looking out for each other. The golden rule: treat others as you want to be treated. If people would look out for other people the way they look out for foie gras, the world would be a better place.
The bottom line is: Treat others as you want to be treated.Pulling out a chair or holding the door might seem old-fashioned to some but it is these little things that make all the difference in how you are perceived by others. There is no doubt that people like to be noticed, taken care of and valued. Good manners are still ‘in.’
If you want to learn how good manners can help you get ahead contact Corporate Class Inc. for the business etiquette training you need to grow both personally and professionally.