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QUESTIONS AND ANSWERS
Want to know which fork to use? Or how to address a business contact in
Korea? Ask Corporate Class Inc.. Forward your questions to Diane
Craig, Principal of Corporate Class Inc.. Due to the volume of questions
asked, not all queries can be answered. But, we'll do our best.
Question:
We're nurturing a new client in Japan and will be soon visiting them. Do Japanese shake hands like we do in North America?
Answer:
Japanese bow and the degree of bow depends on the level or status of the person to whom you are bowing. I would suggest you extend your hand for a handshake with a slight nod.
Question:
I had understood two things - White shoes and handbags are shelved on Labor Day. Bare legs are inappropriate in a professional/office environment. Am I correct or out of date? (I keep seeing bare legs and white shoes.)
Answer:
White shoes are for nurses only and that applies all year round. Bare legs in a business setting are unprofessional. Hope this helps!
Question:
I will be out of town on business and would like to invite a good client for dinner. How do I go about choosing the appropriate restaurant - should I ask him where he would like to go?
Answer:
The burden of choice is yours. You might consider calling this person's assistant to ask what type of food he/she likes to eat and to recommend an appropriate restaurant close to his/her office. If possible, visit the restaurant yourself first.
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Question:
I heard it is best to send a written thank you note at all times, are there exceptions?
Answer:
Yes, you send a thank you note by fax or email only if you know this is the only way you'll ever thank that person. A hand written thank you note is always preferred.
Question:
Someone said to me "Always use a 'buffer word' when you answer your phone." What is a buffer word?
Answer:
It is a call to attention such as "Good morning", "Good Afternoon", "Hello" and then your name. Ex: "Good Afternoon, Patricia Davis".
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