Image and Etiquette

How First Impressions Are Created

Life is filled with meeting and greeting new people. Even though we’re reminded repeatedly; “Never judge a book by its cover,” we do. We’re constantly making snap judgments about the people we meet and greet. Curiously, it turns out, our first impressions tend to be quite accurate:

“We have long known that people jump to conclusions about others on the basis of very little information but what’s striking about these findings is how many of the impressions have a kernel of truth to them.”
– Psychologist Sam Gosling, The University of Texas at Austin.

In other words, we make assumptions, or jump to conclusions, with very little information and generally, we’re right!

Appearance, body language, intonation and interaction all work together to create a first impression. When they work in harmony, the result is positive. Let’s examine the four keys:

Christine’s triumph: rebuilding a positive self-image

I have always known that form is all when it comes to these core workouts but never realized that sit-ups are absolutely off-limits for some people, until I read Unbreakable: A woman’s triumph over osteoporosis, by Christine Thomas. I met Christine five years ago when she booked an image consultation. But she had embarked on her journey in 2001 as a 42-year old new mom who had just been diagnosed with osteoporosis. After fracturing her spine in five places, even the simple act of lifting her newborn daughter was too much for her fragile and compromised skeletal system.

A new hue for the New Year

World-renowned colour authority Pantone Inc. has just declared Honeysuckle Pink colour of the year for 2011. Described as “a brave new colour for a brave new world,” watch for this vibrant, blushing pink to make its mark on everything from fashion and makeup to interior design.

A magical playground on the world’s largest cruise ship — Allure of the Seas

Understandably, I was excited about this unexpected invitation but I must say, nothing could have prepared me for the extraordinary two days that lay ahead. The Allure of the Seas is truly majestic. There was a sense of glamour and excitement from the moment we boarded — “we” being my 28-year old son and myself. But what struck me immediately was the profound feeling of fun in the air.

Dressing up, not down: Clothing does send a message

Clothing does send a message. But there’s an enormous side benefit to a well-groomed appearance and general sense of “dressing up” — it gives you a lift. Big time. One of the greatest advocates of this philosophy is my friend Bill Shaddy. As a former International HR Director at Pepsi, Bill knows “the right stuff” when it comes to stocking his closet. These days, however, things are a little more complicated. ill, I should explain, has been living with MS for the last 18 years and snaps are just easier than wrangling with a button and bitty hole. Rain or shine, Bill dresses up. His only concession is a stylish cane by his side.

Working with positive people is a blessing

Working with positive people is, indeed,
a blessing; they bring joy and brighten the day. It’s like a gift of sunshine.

Talbots’ Trudy Sullivan personifies Executive Presence

the real measure of Ms Sullivan’s Executive Presence is surely her grace under fire. The rebranding took place during extraordinarily challenging financial pressure: plummeting stock prices, selling off the men’s and kid’s divisions; criticism for overpaying for recently purchased casual retailer J. Jill. Throughout all this public scrutiny, Ms Sullivan and her team rolled out the rebranding and never lost their poise or their vision.

Perfect packing for business and pleasure

When it comes to air travel, anything more than a carry-on is counter productive. It’s not just the lost-luggage-factor that has most women wheeling, not carrying, a single bag onboard. The hassle, the time lost, and often our travel partners, with little or no patience for hanging around carousels, have conditioned even the most passionate [...]

Size doesn’t really matter

In fitting rooms across the planet, “Does it make me look fat?” — is without a doubt the pivotal issue that makes or breaks a clothing sale. Ultimately, it’s a rhetorical question because the woman doing the trying-on will make the call herself. If she has even the slightest uncertainty that the garment doesn’t shave [...]

Introducing the 9to5 Bra

That said — cleavage has absolutely no business in the boardroom. Yet, it’s a recurring theme whenever I’m asked to address the topic of appropriate business attire. Doesn’t matter whether I’m presenting to financial institutions, law firms, government agencies or large corporations — invariably, my clients will reinforce the importance of discouraging ‘distracting décolleté.’ Deeply cut necklines create a discomfort-zone for everyone in the office