Image and Etiquette

Image Consultant Toronto: The Backstory

When a new colleague recently asked about my early years as an image consultant, it got me thinking …

Working with positive people is a blessing

Working with positive people is, indeed,
a blessing; they bring joy and brighten the day. It’s like a gift of sunshine.

Size doesn’t really matter

In fitting rooms across the planet, “Does it make me look fat?” — is without a doubt the pivotal issue that makes or breaks a clothing sale. Ultimately, it’s a rhetorical question because the woman doing the trying-on will make the call herself. If she has even the slightest uncertainty that the garment doesn’t shave [...]

Is the Customer Always Right?

When department store tycoon Gordon Selfridge opened his namesake store in London, over 100 years ago, his flair for marketing was apparent from the moment the front doors opened. As one of many innovations, he located the perfumery, or scent department as it was called then, adjacent to the main entrance to mask the smell [...]

The Look Of Success™ — A Personal Journey: A Trip to the Hair Salon

As an image consultant, my job is to tell the colourist and hairstylist what we want but not how to do it – that’s their job. I rely on their expertise to assure me that the hair is in good condition and that the texture and weight will support the style I’m suggesting. If not then we negotiate and settle on a style and colour that will work for my client.

The Look of Success™: A Personal Journey

Today marks the beginning of our 10-part series where we’ll join Liz, a new, young client, on her personal journey through our image enhancement programme to her ultimate destination — developing her own look of success. After graduating with a Bachelor of Computing Science, Liz began her career as a Business Analyst in the tele-communications [...]