This taste of the industry has piqued my interest; so I’m now anticipating the next phase — as a guest speaker on an actual cruise. I think of it as a departure from my usual stomping grounds — from boardroom to on-board. The intention is to get both a better perspective of cruise staff training needs and passenger behaviour, to ultimately develop some timely protocols for both groups. Although a guest speaker’s responsibility is “to speak”, the social aspect is equally as important. Hosting a table at dinner, being available to discuss informally the finer points of your speech, and being sociable, friendly and approachable are all part of the job.
Posted on March 24th, 2010 by Diane
Filed under: Business Etiquette, Communication, Diane's Reflections, Special Events, Workplace Etiquette | 7 Comments »
