Image and Etiquette

5 Tips on Body Language at Work to Shift Conversations

Bookmark this on Delicious Did you know it’s not necessary to use words when communicating? Your body language at work can say a lot about you. In fact according to many leading psychologists who research the art of body language, they believe that almost 60% of all communication is done through body language – and [...]

Top 4 Interpersonal Communication Skills You Need to Get Ahead at Work

Bookmark this on Delicious What are the most important skills to have to get ahead in your career? Some essential skills include increasing your visibility, getting others to perceive you in a positive light, developing your executive presence and having strong interpersonal communication skills. What are interpersonal communication skills? A general definition would be that [...]

8 Workplace Etiquette Tips for Rookies

Bookmark this on Delicious Are you a young, dynamic, energetic rookie employee? Are you ready to take on the world and climb the corporate ladder of success? All of us have felt the energy, drive and enthusiasm to learn new things at the job. You may just be starting out in your career, and you [...]

Are Men More Strategic Than Women?

Bookmark this on Delicious Are you a woman leader seeing your equally skilled male counterparts climb the corporate ladder while you get left behind? Does a promotion that you’re the perfect match for always seem to elude you? Ever wonder what’s stopping you from landing a senior level management position? In many organizations (whether they [...]

Cell Phones at the Dinner Table – Are the Times Changing?

Bookmark this on Delicious   Following a LinkedIn discussion on the appropriateness of smartphone’s use at the dining table, I was prompted by a colleague to write about the differences between generations, more specifically as to what they think is acceptable compared to what my baby boomer friends think is appropriate.  I decided it would [...]

Cubicle Culture: Etiquette in Open Office Spaces

In any office, it is important to be respectful of others’ workspaces, as well as mindful of the presentation of your own. When your office layout is composed of cubicles or is an open environment, considerations of space and conduct are doubly important. As a component of the shared office, all the elements of your workspace – the volume of your voice, the cleanliness of your desk, the perfume you apply in the morning – will affect nearby colleagues as well as the general office atmosphere. In addition, with this type of setup a boss or supervisor can observe employees in a more detailed way: another reason to keep your self-presentation sharp. Finally, it is important to acknowledge the boundaries of each individual’s cubicle by not interrupting a colleague at any given moment.

Managing Internal Email Overload

We send and receive dozens of work-related emails every day. Messages – often ones that are internal communications – crowd our inboxes and our time. But how many of those incoming emails are truly necessary and important? When does the amount of spent reading and responding to colleagues’ emails become counter-productive? These questions have surfaced as companies have begun to explore new ways to improve efficiency and to relieve their employees from daily floods of redundant messages. In this post I will discuss one CEO’s sweeping change to internal communication in his company – plus a few small ways that you can improve email techniques among your own colleagues.

International Etiquette Tips – for Travellers on Business or on Holiday

Long plane rides lend plenty of time for reflection. On an 8-hour flight home from vacation this summer, I started thinking about how handy my business trip to-do list is, even for casual summer holidays like this one. Sometimes international travellers will head to the airport without thinking twice about how their destination might differ from their home country, or how their own customs and manners might fit in with another culture. In my opinion, it’s always best to prepare before travelling abroad: just a little pre-voyage homework can ease your adjustment to a new place and will demonstrate respect for your host’s nation and customs.

Your Online Presence and Career Success

This post is written by a friend of mine, Bud Bilanich. He is a great motivational speaker, author and coach. Please check out his website for more great content like this. Enjoy!

“I often tell my career success coach clients that it is important to be impeccable in your presentation of self – in person and on line. Tweet 72 in my latest career advice book Success Tweets says “21st century technology has created new etiquette rules. Learn and use them to appear polished when you’re on line.”

E-body language — cornerstone of business communications

Professor Albert Mehrabian is frequently quoted for his non-verbal communication research on what’s often called The 3 V’s: visual, vocal, verbal. His published studies indicate that, person-to-person, we interpret messages:
• Visually — 55% from facial expressions
• Vocally — 38% from voice quality and the way words are spoken
• Verbally —7% from the actual words

With techno or e-communications, the relevance of the actual word choice increases dramatically. Obviously, the spoken tone upstages language on phone calls — we hear anger or joy — but with emails, words become the stars of the show. From the minor 7% bit player in face-to-face communication, words now move up to 70%, a big change of roles.