Image and Etiquette

Corporate Menu Planning Primer

These are the individuals who organize and plan every function from conventions to luncheons and although the uninitiated may think this profession is glamour incarnate, the reality is very different. Military precision, troubleshooting par excellence and enough detail to drive an actuary crazy all define the professional Event Planner’s day.

During the training program, I gave a menu-planning workshop. Here’s a behind the scenes look at what we covered.

Working with positive people is a blessing

Working with positive people is, indeed,
a blessing; they bring joy and brighten the day. It’s like a gift of sunshine.

Is the Customer Always Right?

When department store tycoon Gordon Selfridge opened his namesake store in London, over 100 years ago, his flair for marketing was apparent from the moment the front doors opened. As one of many innovations, he located the perfumery, or scent department as it was called then, adjacent to the main entrance to mask the smell [...]

End of 2009 — Christmas in Paris

Last month marked both the end of a dynamic year — expanding our international client base, launching both my blog and image enhancement teleseminar courses, maintaining a heightened role in community service —and a new beginning for Corporate Class. In early December, just before the holiday frenzy began in earnest, we moved our offices to [...]

Return to Sender?

The touchy topic is sending back food at a restaurant. Where and why returning a meal — call it an unsatisfactory product — became such a burning issue is unclear. What is clear is that everyone has a very high discomfort level with when and how to do it.