over the years, I’ve realized that skiers everywhere, when forced to move at a snail’s pace as they wait in lift lines, become cold and cranky folks. Sometimes, these skiers rise to the occasion with truly nice behaviour and other times they disappoint; simply put, they’re not so nice. So with skiing on my mind, here’s a shortlist of suggestions to help keep the queue moving, minimize the impatience factor and keep everyone safe.
Posted on January 29th, 2010 by Diane
Filed under: Accessories, Diane's Reflections, Fashion | 3 Comments »
Last month marked both the end of a dynamic year — expanding our international client base, launching both my blog and image enhancement teleseminar courses, maintaining a heightened role in community service —and a new beginning for Corporate Class. In early December, just before the holiday frenzy began in earnest, we moved our offices to [...]
Posted on January 18th, 2010 by Diane
Filed under: Diane's Reflections, Dress, Fashion, Food, Relaxation | 4 Comments »
I’m an enthusiastic observer of trends; it’s a prerequisite for my profession. Earlier this month at a luncheon for Preston Manning, Canada’s former federal opposition leader, my trend radar picked up a signal. Eco-etiquette.
Although I can’t take credit for coining this expression, the proverbial light bulb went off during Mr. Manning’s speech. Frequently hailed as a visionary, he spoke about the environment and the effectiveness of regulations and legislation. His message was clear — we as individuals must become more accountable and not rely on government rulings to do the right thing. “Protecting the environment is a relationship between the land and its people,” he said, quoting a student protégé.
Posted on September 23rd, 2009 by Diane
Filed under: Business Etiquette, Diane's Reflections, Etiquette | No Comments »
As most of you know, when it comes to blogging, I fall into the neophyte category. Yes, I’m a social media enthusiast — but the idea of starting a blog was somewhat challenging. The interaction between the writer and the reader demands a greater sense of responsibility than a tweet, for example. With twitter, you’re definitely in the control tower; you monitor followers and can eliminate perceived “print paparazzi.” Not so with a blog. You don’t know your followers.
Posted on September 17th, 2009 by Diane
Filed under: Communication, Diane's Reflections | No Comments »
As a Certified Image and Etiquette consultant, for over 25 years I’ve watched the definition of etiquette evolve and expand, especially in the world of business.
Thirty years ago, anyone using the word etiquette in everyday speech might have been laughed out of town. Let’s face it; etiquette had a bad rap. It was synonymous with pretension – the Holy Grail of an elite fraternity of social snobs. Rather like curtsying at a debutantes’ ball. There were exceptions, of course. No one questioned the etiquette of addressing then President Jimmy Carter as “Mr. President” – a clear gesture of respect for both the office, and the man.
Posted on August 28th, 2009 by Diane
Filed under: Business Etiquette, Diane's Reflections, Dining Etiquette, Etiquette, Social Etiquette | 3 Comments »
Summer always seems to slip away. This year in Toronto, summer never really arrived and now it seems to be over. So last Sunday, I decided to celebrate the season with a brief interlude – to make a clean break from the incessant busyness that fills my week and spend the day with a dear [...]
Posted on August 20th, 2009 by Diane
Filed under: Diane's Reflections | 1 Comment »
The entire incident was no big deal; I’m simply using it to illustrate my point that saying “sorry” often falls into the category of empty words.
Posted on August 4th, 2009 by Diane
Filed under: Communication, Diane's Reflections, Social Etiquette | 1 Comment »
