CORPORATE
CLASS INC.
NORTH AMERICA’S MOST ADVANCED TRAINING AND COACHING PROGRAM IN BUSINESS ETIQUETTE and PROFESSIONAL IMAGE Do you know the
norms of proper business conduct? Do you worry that
someone on your staff will commit a faux pas while representing your
department? Are you comfortable chairing meetings? Do you know how to
work a room? Our etiquette and image training will show you how to
operate smoothly in any business situation. You will be able to avoid
awkward and embarrassing situations and project credibility. You will
increase your confidence and improve team success.
According to a Harvard study, the reason why you get a job, keep a job and get promoted is based 15% on your technical skills and 85% your interpersonal skills. Our nationally acclaimed Business Etiquette and Professional Image® program is designed for Executives, Managers and Support Staff. To succeed you need more than technical skills. Our career enhancing program helps you develop your interpersonal skills, increases your confidence and shows you how to build a solid business reputation. This program will provide you with essential techniques and strategies in the following key areas: *
Interpersonal Communication Skills:
Body language and eye contact / posture and poise / introduction protocols / handshake / conversation and small talk / business cards / working a room at conferences, trades shows and meetings * Techno-Communication Skills: Telephone, PDA’s and cellular / voicemail / Email / conference calls / videoconference * Etiquette in the Workplace: Open office environment / chairing and participating in meetings / correspondence / office conduct / giving and receiving criticism / awards and promotions / reputation * Meals and Travel Etiquette Host and guest duties / social and business conversations / ordering foods and drinks / styles of eating / paying the bill / business travel tips * Business Dress Importance of image / appropriate business dress / professional casual attire / do’s and don’ts for men and women BUSINESS ETIQUETTE and PROFESSIONAL IMAGE® program is divided in two modules: Module 1: 1-day Workshop – Interpersonal Communication Skills Module 2: 1-day Workshop – Techno-Communication Skills, Workplace Etiquette and Professional Business Image Once you have completed the two modules, you are entitled to:
BUSINESS ETIQUETTE and PROFESSIONAL
IMAGE®
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